If you and your dependant spouse or common-law partner are covered under more than one health care plan, you may coordinate benefits for up to 100% of the actual eligible expenses.
Attach supporting documentation (original receipts, bills, invoices, physician or practitioner statements, and/or questionnaires, etc.). Other types of eligible health care expenses can be submitted by mail using a completed PSHCP Claim Form (PDF, 614 KB) for Supplementary Coverage or a PSHCP Claim Form for Out-of-Country Claims for Comprehensive Coverage.
In addition, plan members residing in Canada are able to submit their vision care and paramedical services claims through the Sun Life Member Services website or the my Sun Life Mobile app available on Apple and Android devices. If you have any problems with your benefit card, contact Sun Life. You simply pay the 20% co-payment (unless you have coordinated your benefits with another plan). Once your claim is processed, the amount paid by the Plan will be shown on your pharmacy receipt (i.e.80%). If your card is accepted, your pharmacy will use it to send the cost of your prescription to Sun Life for processing.
When purchasing eligible prescription drugs and certain medical supplies at the pharmacy in Canada, you should present your Public Service Health Care Plan (PSHCP) benefit card. How do you submit a claim for benefits under the Public Service Health Care Plan?.